The extra support your business needs to keep moving.
Flexible UK-based support across admin, customer service, social media, e-commerce, websites and digital tasks — without the cost and commitment of another full-time hire.
More support. More capacity. More time to grow.
When everything lands on your desk, growth slows down. Arvelane gives you a dependable extra pair of hands — so the day-to-day keeps moving while you focus on what actually grows the business.
Reclaim your time
Hand over the recurring tasks that eat your week — listings, inboxes, admin, content — and get your focus back for strategy, sales and customers.
Scale without hiring
Get reliable, ongoing support from a set number of monthly hours — no recruitment, payroll, holiday cover, equipment or management overhead.
One team, many skills
E-commerce, admin, customer service, social media and websites in one place. Blend your hours across whatever your business needs each month.
Flexible by design
Scale hours up or down as workload changes. Start small, grow the support as you grow — with no long-term commitment.
UK-based & accountable
Clear communication in UK business hours, an understanding of UK customers and marketplaces, and one accountable point of contact.
Consistent, not chaotic
Documented processes, agreed priorities and steady weekly output — support that behaves like part of your business, not a one-off gig.
Four areas of support. One flexible team.
Use your monthly hours across any combination of our four service pillars — the mix can change as your priorities do.
E-commerce Support
eBay and marketplace listings, product data, catalogue admin, order administration and online-store support for retailers in any category.
Explore this serviceAdmin & Customer Support
Inbox management, customer email and live chat, bookings, CRM administration, research, documents and the day-to-day running of your business.
Explore this serviceSocial Media Support
Strategy-led social media: content planning, calendars, captions, Canva graphics, scheduling, community management and reporting.
Explore this serviceWebsite & Digital Support
WordPress and WooCommerce updates, content uploads, on-page SEO, Google Business Profile and email marketing support.
Explore this serviceWordPress Web Design & Maintenance
Alongside flexible support hours, Arvelane offers separately quoted WordPress builds and technical maintenance plans.
View web design and care plans
Made for businesses that have outgrown doing it all themselves
If the to-do list is growing faster than the team, you’re exactly who Arvelane was built for. We support:
- Trades & local service businesses — needing help with enquiries, bookings, follow-ups, admin, social media and digital tasks
- B2B, consultants & professional businesses — who need reliable admin, customer communication, CRM and marketing support
- Online retailers & e-commerce businesses — selling on eBay, marketplaces or their own store, in any product category
- Agencies, growing SMEs & busy founders — needing flexible overflow capacity without another full-time hire
All the capacity of a hire. None of the overhead.
A new employee means salary, National Insurance, pension, holiday, sick cover, equipment, training and management time — often before you're sure the workload justifies it. Flexible outsourced support fills the gap:
- Pay only for productive hours — from just 5 hours a month
- Skills across five disciplines instead of one job description
- Scale up for busy periods, ease off in quiet ones
- Start in days, not months — no recruitment cycle
Getting started is simple
From first call to working support in days — not weeks.
Book a free consultation
A relaxed, no-obligation call to talk through your business and where support would help most.
Choose your support
We recommend a package and a starting task list based on your priorities and budget.
Simple onboarding
We agree processes and set up secure access to the systems you want us to work in.
Support that keeps moving
Tasks get done week after week, with clear communication and a monthly summary of your hours.
A husband-and-wife team behind your business
Arvelane was founded by a husband-and-wife team with combined hands-on experience across e-commerce, customer support, administration, digital marketing, social media, WordPress, WooCommerce and SEO.
We built Arvelane because growing businesses kept hitting the same wall: too much to do, not enough hands, and not quite ready for another employee. We're the flexible middle path — professional, reliable support that treats your business like our own.
Flexible packages that grow with you
Clear monthly retainers from 5 hours a month, plus pay-as-you-go for occasional needs. No long-term contracts.
Dip your toe in — perfect for handing over your first tasks.
5 hours per month
- Any mix of our services
- Email support & task updates
- Monthly hours summary
The sweet spot for steady weekly support across your business.
10 hours per month
- Any mix of our services
- Priority scheduling
- Monthly summary & check-in
Serious ongoing capacity for busy, scaling businesses.
20 hours per month
- Any mix of our services
- Priority scheduling
- Monthly reporting & review call
Also available: Pay As You Go at £32/hour and Bespoke Support for 30+ hours a month. See full pricing →
Frequently asked questions
New to outsourced support? These are the questions we hear most.
What exactly is outsourced business support?
It's professional, ongoing help with the day-to-day running of your business — delivered remotely by an experienced UK-based team rather than an employee. You buy a set number of hours each month and we use them on the tasks you delegate, from e-commerce listings and inbox management to social media and website updates.
How do I know how many hours I need?
Most clients start with 5 or 10 hours a month and adjust once they see how far the hours go. On your free consultation we'll look at your task list together and give you an honest recommendation — we'd rather you start small and scale up than over-commit.
Do you only work with e-commerce businesses?
No — e-commerce is one of our specialisms, but we support service businesses, consultants, agencies and professional firms too. Admin, customer service, social media and website support apply to almost every growing business.
Is there a long-term contract?
No. Retainers run monthly and you can scale up, scale down or stop with notice. We aim to keep your business because the support is valuable — not because a contract says so.
How quickly can we start?
Usually within days. After your consultation we agree the package, complete simple onboarding — including secure access to any systems — and begin on your first tasks.
Ready for more capacity in your business?
Book a free, no-obligation consultation and find out exactly how flexible support could work for you — or explore our services first.