Flexible support across four core areas
Every Arvelane package gives you access to all four service pillars. Use your hours where they help most — and change the mix whenever your priorities change.
Choose one area — or blend them all
Each pillar is a full service in its own right, with a dedicated page explaining tasks, benefits and process.
E-commerce Support
Hands-on help running your online store and marketplace channels: listings created properly, catalogues kept accurate, orders and customer enquiries administered daily.
Typical tasks
Ideal for: online retailers in any product category — from homeware and electronics to hobby, trade and niche products.
Explore E-commerce Support in detailAdmin & Customer Support
The engine room of your business, handled: inboxes managed, customers answered by email and live chat, bookings organised, records updated and admin cleared.
Typical tasks
Ideal for: service businesses, consultants and any founder whose inbox and admin have taken over their week.
Explore Admin& Customer Support in detailSocial Media Support
Strategy-led social media that keeps your brand visible and consistent: planned calendars, well-crafted posts, tidy graphics, scheduled publishing and engaged communities.
Typical tasks
Ideal for: businesses that know they should be consistent on social — but never have the time to be.
Explore Social Media Support in detailWebsite & Digital Support
Ongoing care for your website and digital presence: WordPress and WooCommerce updates, fresh content, on-page SEO improvements, Google Business Profile and email marketing support.
Typical tasks
Ideal for: businesses whose website quietly slipped down the priority list months ago.
Explore Website& Digital Support in detailWeb Design & Website Maintenance
Need a complete WordPress website or technical care after launch? Explore separately quoted website builds and monthly maintenance plans for updates, backups, monitoring and support.
Explore Web Design & MaintenanceOne set of hours. Every service.
You don't buy hours per service — you buy hours with Arvelane. That means a single 10-hour month could cover marketplace listings on Monday, inbox and customer replies through the week, next week's social posts on Thursday and a website update on Friday.
- Reprioritise the mix month to month — busy season on the store, quiet season on content
- One point of contact coordinating everything
- Consistent brand voice across listings, replies and posts
- One simple monthly summary of where your hours went
From enquiry to working support
Free consultation
We learn about your business, channels and where the pressure is.
Recommendation
You get a suggested package and starting task list — honest and obligation-free.
Onboarding
Processes agreed, secure access set up, priorities confirmed.
Ongoing support
Work begins, communication flows, hours are tracked and reported monthly.
Frequently asked questions
Quick answers to the things people usually want to know.
Can I use my hours across more than one service?
Yes — that's the whole point. Your monthly hours are a single pot you can spend across e-commerce, admin, customer support, social media and website tasks in any combination, and the mix can change every month.
What if I'm not sure which service I need?
That's what the free consultation is for. Tell us what's piling up and we'll map it to the right services and a sensible number of hours. Most businesses discover their 'admin problem' actually spans two or three areas.
Do you take on one-off projects?
Our core offer is ongoing monthly support, because that's where we add most value. Larger one-off projects — like a full website build or a complete SEO campaign — are quoted separately so your support hours stay focused on running the business.
Who actually does the work?
Arvelane is founder-led: work is done by our small UK-based team, never anonymously outsourced elsewhere. You'll always know who you're dealing with and have one accountable point of contact.
How do you learn our systems and tone of voice?
During onboarding we document how you like things done — templates, examples, tone, do's and don'ts. We start on lower-risk tasks, tighten the process with your feedback, then expand from there.
Not sure where to start? Start with a conversation.
Book a free consultation and we'll help you work out which support would make the biggest difference first.